SHIPPING

We offer worldwide shipping, catering to international orders as well. For online orders within the USA, shipping is entirely free and handled by UPS or FEDEX. Please note that all orders exceeding $1000 will require a signature upon delivery, so kindly provide a physical address for smooth processing. However, we regret that we cannot ship to PO Boxes.

For international orders, please be aware that additional shipping charges will be applied, depending on the taxes, tariffs, and duties applicable in the respective destination country. It's essential to understand that TARU JEWELRY LLC is not affiliated with these fees, and the customer will be responsible for covering them at the time of delivery.

Orders will be processed and shipped within 3 business days after credit card authorization and verification. Your tracking information will be emailed to you as soon as the order is processed. For orders with special sizing, production and processing time will be notified.

RETURNS

Please contact us to arrange for returns. The jewelry must arrive in the original packaging and original invoice as in the condition of the purchase, unworn, pristine condition and insured within 7 days of receiving the order. Your purchase amount will be fully refunded to your method of payment or card within 7 days after return date and process.

Custom orders will NOT be eligible for return or exchange. All sales of customized items are considered final. 

REPAIRS

For any repair requests please contact us.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from tarujewelry.com.

When you make a purchase or attempt to make a purchase through our e-commerce, we collect certain information from you, including your name, billing address, shipping address, payment information, email address and phone number/s. We refer to this information as “Order Information."

In certain circumstances, TARU Jewelry might be required to collect personal information from third parties, including but not limited to:

a) your financial institution;

b) personal information about you from someone you know, such as someone who buys a gift for you. Your personal information is provided in connection with the purchase of that gift.

The purpose of TARU Jewelry collecting your personal information is to:

a) process your purchase of TARU Jewelry's products by you;

b) communicate with you about your order as needed;

c) screen our orders for potential risk or fraud;

d) provide you with information or marketing relating to our products or services, in line with the preferences you have shared with us where applicable;

e) deliver your purchase;

f) issue insurance coverage or claim for any products or services purchased;

g) provide refunds, exchanges, warranty claims or repairs;

h) keep details of current and past products purchased from tarujewelry.com in our records to provide customer service functions, including handling customer enquiries and complaints;

i) offer updates, discounts, other contents, or products and services that may be of interest to you;

j) serve marketing and promotional activities by us (including by direct mail, telemarketing, retargeting, email, SMS/MMS messages and social media advertising) such as our customer loyalty programs and newsletters.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties only to help us use your Personal Information, as in the Privacy Policy.

tarujewelry.com uses Shopify Inc. to power the online store. You can read more about how Shopify uses your Personal Information.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information. You can choose to opt-out of Google Analytics. We may also share your Personal Information to comply with applicable laws and regulations to respond to lawful request for information we receive, or to otherwise protect our rights.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact page or by e-mail at: sefikkabas@tarujewelry.com

TERMS OF SERVICE

By visiting tarujewelry.com or purchasing our products from tarujewelry.com, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the tarujewelry.com website, including browsers, vendors, customers, merchants, and/ or contributors of content, without limitation.

By purchasing jewelry from TARU LLC. you are entering into a legally binding agreement with our company on the following terms. Please read and understand these terms as they affect your rights and liabilities. Please inspect your order immediately. Any and all claims must be reported within 5 business days. 

Our goal is to provide high quality goods and products. Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery. 
TARU LLC. is not responsible for lost or damaged jewelry after delivery has been accepted.

WARRANTY 

Our goal is to provide highest quality for our jewelry. We warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery. 
TARU LLC. is not responsible for lost or damaged jewelry after delivery has been accepted.